About us

With its headquarters in Hagerstown, Maryland, QCI Behavioral Health offers a wide range of mental and behavioral health treatments to meet the various needs of individuals, children, and families. QCI Behavioral Health ensures that people from all walks of life get the help they need via its outpatient mental health clinic, mobile treatment programs, and telemedicine choices, all of which are centered on providing accessible and compassionate care. Because of their dedication to providing therapy with flexibility, they are able to assist people who may otherwise find it difficult to get high-quality care because of obstacles related to socioeconomic status, mobility, or life circumstances.

QCI Behavioral Health is aware that treating mental health issues calls for a customized strategy based on professional knowledge. Their outpatient program is intended to assist people with a variety of challenges, such as behavioral disorders, depression, PTSD, anger management, and other psychological issues, as well as individuals and families. Experienced medical specialists, therapists, and counselors make up the treatment team. They use evidence-based therapeutic methods such as psychodynamic therapy, existential and spiritual therapy, cognitive-behavioral therapy, and other supporting strategies. The core of this strategy is to meet patients where they are in their journey and customize care to match their individual requirements.

QCI Behavioral Health is unique in that it offers a cutting-edge mobile treatment program that reaches the most vulnerable people with vital assistance. The mobile unit goes out to provide individualized treatment in the client’s existing setting, regardless of whether they are housed, homeless, or living in shelters. For marginalized communities who have obstacles in receiving standard mental health care, this program is especially beneficial. It demonstrates QCI’s commitment to making sure that no one is denied the support and treatment needed to promote mental health.

Telehealth services are another service provided by QCI Behavioral Health for people who would want to receive treatment in the comfort of their own homes. This service, which enables users to safely communicate with mental health specialists remotely, is perfect for those who are in need of emergency support or who are unable to physically attend the clinic. This range of treatment choices reflects QCI’s commitment to providing clients with mental health assistance that is flexible enough to meet their changing requirements, underscoring the need of ongoing access to care.

The vision of a community where mental health needs are fully served, irrespective of age, social status, or cultural origins, is what motivates the organization’s goal. Whether providing care in homes, shelters, the streets, or conventional clinical facilities, QCI Behavioral Health is dedicated to providing the most humane and least restrictive treatment possible. Their team includes doctors with experience in adult and pediatric psychiatry as well as mental health specialists with specialties in counseling, family therapy, psychology, social work, and nursing.

The strategic planning of QCI Behavioral Health is focused on providing high-quality services and ongoing improvement. In order to determine strengths and opportunities for improvement and to create a comprehensive plan that is in line with community requirements, they actively seek input from clients, stakeholders in the community, and staff. To make sure that their services successfully reach certain patient groups, this method entails developing alliances with different communities, such as those living with HIV/AIDS, those who have co-occurring disorders, and elderly citizens. They also place a strong emphasis on continuing cooperative partnerships with law firms and neighborhood organizations in order to improve the clients’ continuity of care.

They are also working to increase the functionality of patients’ electronic health records in order to improve their digital experience. The objective of this program is to optimize patient interactions by simplifying health information access and promoting patient engagement throughout the course of treatment.

QCI Behavioral Health, which has earned industry accreditation, has continuously shown that it is dedicated to upholding the highest standards of treatment and service. In addition to giving clients access to acute mental health treatment, its approach emphasizes job growth, community integration, and life skills coaching as means of enabling clients to attain long-term well-being. This all-inclusive framework supports their conviction that everyone should have the chance to live a longer, better life with the assistance of caring, easily available mental health care.

Insurance

Payment Options

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Private health insurance
  • State mental health agency (or equivalent) funds
  • Other State funds
  • County or local government funds
  • Community Service Block Grants
  • Community Mental Health Block Grants
  • Self-pay options
  • Financial aid

Addiction Resource Icon Addiction Resource Score

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.

9.5

Out of 10

Treatment

Treatment Options

  • Screening for tobacco use
  • Comprehensive mental health assessment
  • Comprehensive substance use assessment

Conditions Treated

  • Mental health treatment
  • Substance use treatment
  • Co-occurring Disorders
  • Alcoholism
  • Opioid Treatement

Levels of Care

  • Outpatient
  • Outpatient detoxification
  • Detoxification
  • Intensive outpatient treatment
  • Outpatient day treatment or partial hospitalization

Treatment Modalities

  • Couples/family therapy
  • Group counseling
  • Cognitive behavioral therapy
  • Telemedicine/telehealth therapy
  • Smoking/vaping/tobacco cessation counseling
  • Experiential Therapy
  • Family counseling
  • Individual counseling
  • Nutrition Therapy
  • Trauma-related counseling

Facility Operation

  • Private for-profit organization
  • Program Tailored for LGBTQ Clients

Ancillary Services

  • Assertive community treatment
  • Case management service
  • Court-ordered outpatient treatment
  • Psychosocial rehabilitation services
  • Suicide prevention services

Emergency Mental Health Service

  • Psychiatric emergency mobile/off-site services

Transitional Recovery Services

  • Housing services

Age Groups Accepted

  • Seniors or older adults
  • Young adults
  • Children/adolescents
  • Adults
  • Seniors
  • Adolescents

Gender Accepted

  • Female
  • Male

Smoking or Vaping

  • Smoking not permitted
  • Vaping not permitted

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Published on: February 12th, 2025

Updated on: February 12th, 2025

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Disclaimer

A treatment center will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the memberโ€™s contract at time of service. Your health insurance company will only pay for services that it determines to be โ€œreasonable and necessary.โ€ The treatment center will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.


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