About us

Frontier Health, located in Johnson City, Tennessee, is a comprehensive mental health and substance use disorder treatment center. Founded in 1957, Frontier Health offers a wide variety of services, including crisis intervention, safe houses, addiction treatment, and mental health services. The organization is dedicated to providing quality services that encourage individuals to achieve their full potential, offering high-quality care across 60 professionally staffed facilities in Northeast Tennessee and Southwest Virginia.

Frontier Health specializes in addiction-related treatment services, including detoxification, residential care, intensive outpatient programs, medication-assisted treatment, and dual diagnosis treatment. Their detoxification process provides stabilization for adult men and women with substance use disorders. Inpatient detox includes continuous monitoring of vital signs and withdrawal symptoms to ensure the process is as comfortable as possible. Outpatient detox, while less intensive, still provides essential support and medical supervision.

The inpatient treatment program at Frontier Health offers a highly structured and monitored environment for individuals needing mental and physical stabilization. This program often includes detoxification followed by counseling, educational classes, and behavioral therapy. Treatment modalities include individual therapy, group therapy, and trauma-informed counseling as needed.

Frontier Healthโ€™s medication-assisted treatment (MAT) program helps individuals recover from opioid addiction. This program combines FDA-approved medications with comprehensive medical, psychiatric, and behavioral counseling. By integrating medication with mental health treatment, Frontier Health enhances the chances of long-term abstinence and recovery.

The dual diagnosis treatment program addresses the concurrent presence of substance use disorders and mental health conditions such as anxiety, depression, or other psychiatric disorders. By treating both conditions simultaneously, Frontier Health improves the likelihood of long-term sobriety and mental health stability.

In addition to addiction treatment, Frontier Health provides mental health services to help individuals recover from conditions such as bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other psychiatric challenges. These services are delivered through individual therapy, group therapy, and family therapy, which can be administered in inpatient, outpatient, or clinical office settings.

Frontier Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and holds a state license in Tennessee. The organization strives to be a leader in behavioral health services, using a quality improvement system to plan, design, measure, assess, and enhance program performance. This commitment to high standards ensures the safety and health of individuals served.

Frontier Healthโ€™s guiding principles emphasize accessibility, awareness, education, prevention, community and family engagement, comprehensive services, evidence-based practices, outcomes-driven approaches, person-centered care, recovery orientation, and trauma-informed care. These principles are central to Frontier Healthโ€™s philosophy of providing individually-directed therapy and services.

The organization collaborates with health care providers, community agencies, advocacy groups, law enforcement, courts, and government and business markets to address emerging community needs, health care gaps, and social problems. By doing so, Frontier Health helps individuals achieve independence, secure safe and affordable housing, lead productive lives, and positively impact local economies.

For more information or to access services, individuals can call Frontier Healthโ€™s 24-Hour Crisis Helpline or use the chat feature on their website. Frontier Health remains committed to providing accessible, high-quality care to those in need, supporting their journey towards recovery and well-being.

Insurance

Payment Options

  • Access to Recovery (ATR) Voucher
  • Medicaid
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid
  • Payment assistance (check with facility for details)
  • Federal military insurance (e.g., TRICARE)
  • Sliding fee scale (fee is based on income and other factors)
  • Medicare
  • Daily
  • Federal, or any government funding for substance use treatment programs
  • SAMHSA funding/block grants
  • Self-pay options
  • Financial aid

Addiction Resource Icon Addiction Resource Score

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.

8.8

Out of 10

Treatment

Treatment Options

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment
  • Screening for tobacco use
  • Interim services for clients
  • Outreach to persons in the community
  • Screening for mental disorders
  • Screening for substance use
  • Professional interventionist/educational consultant
  • Complete medical history/physical exam

Conditions Treated

  • 24-Hour Clinical Care
  • Mental health treatment
  • Alcoholism
  • Opioid Addiction
  • Substance use treatment
  • Co-occurring Disorders

Levels of Care

  • Hospital inpatient/24-hour hospital inpatient
  • Detoxification
  • Aftercare
  • Outpatient
  • Hospital inpatient treatment
  • Short-term residential
  • Long-term residential
  • Outpatient detoxification
  • Hospital inpatient detoxification

Treatment Modalities

  • 12-step facilitation
  • Group counseling
  • Trauma-related counseling
  • Family counseling
  • Individual psychotherapy
  • Life Skills
  • Cognitive behavioral therapy
  • Telemedicine/telehealth therapy
  • Substance use disorder counseling
  • Smoking/vaping/tobacco cessation counseling
  • Treatment for gambling disorder
  • Marital/couples counseling
  • Intervention Services
  • Contingency management/motivational incentives
  • Motivational interviewing
  • Anger management
  • Matrix Model
  • Relapse prevention
  • Treatment for other addiction disorder

License and Accreditation

  • State department of health
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • State mental health department

Facility Operation

  • Private for-profit organization
  • Private non-profit organization

Screening

  • Breathalyzer or blood alcohol testing
  • Drug or alcohol urine screening
  • HIV testing
  • STD testing
  • TB screening
  • Testing for Hepatitis C (HCV)

Ancillary Services

  • Case management service
  • Suicide prevention services
  • Domestic violence services, including family or partner
  • Early intervention for HIV
  • Mental health services
  • Social skills development
  • Transportation assistance

Opioid Treatment

  • Relapse prevention with naltrexone
  • Buprenorphine detoxification
  • Buprenorphine maintenance
  • Buprenorphine used in Treatment
  • Accepts clients using MAT but prescribed elsewhere
  • Naltrexone used in Treatment
  • Prescribes naltrexone

Transitional Recovery Services

  • Mentoring/peer support
  • Housing services
  • Discharge Planning
  • Employment counseling or training
  • Self-help groups
  • Naloxone and overdose education
  • Outcome follow-up after discharge
  • Recovery coach

Age Groups Accepted

  • Adults
  • Young adults

Gender Accepted

  • Female
  • Male

Smoking or Vaping

  • Smoking permitted in designated area
  • Vaping not permitted

Amenities

Amenities

  • Private setting
  • Residential setting

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Published on: February 12th, 2025

Updated on: February 12th, 2025

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Disclaimer

A treatment center will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the memberโ€™s contract at time of service. Your health insurance company will only pay for services that it determines to be โ€œreasonable and necessary.โ€ The treatment center will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.


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