Insurance Accepted
About us
The Waukesha Department of Health and Human Services, located in Waukesha, WI, offers comprehensive mental health and substance abuse treatment services. Catering to the entire community, the facility provides outpatient and inpatient programs focused on promoting health and preventing disease. Services are accessible to all citizens, regardless of gender or background, and include psychiatric day treatment, community support, crisis intervention, and intensive outpatient programs (IOP).
Specializing in a dual diagnosis approach, the facility effectively addresses both mental health and substance use disorders. Treatment modalities include Cognitive Behavioral Therapy (CBT), individual and group therapy, trauma therapy, and family counseling, along with life skills training to support recovery. The center also offers specialized care for individuals recovering from opioid addiction and provides aftercare and sober living support. Accredited by The Joint Commission, the Waukesha Department of Health and Human Services ensures high standards of care and safety for its clients.
Insurance
Private Insurance
- Aetna
- Blue Cross and Blue Shield Association
- Cigna
- Health Net
- Humana
- UnitedHealth Group
Payment Options
- Cash or self-payment
- Medicaid
- Medicare
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- County or local government funds
- Community Mental Health Block Grants
- Federal, or any government funding for substance use treatment programs
- SAMHSA funding/block grants
- Self-pay options
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
8.1
Out of 10
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That’s why we’ve developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You’ll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
Treatment
Treatment Options
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Screening for mental disorders
- Screening for substance use
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels of Care
- Outpatient
- Outpatient methadone/buprenorphine or naltrexone treatment
- Intensive outpatient treatment
- Regular outpatient treatment
- Aftercare
Treatment Modalities
- Individual psychotherapy
- Couples/family therapy
- Cognitive behavioral therapy
- Dialectical behavior therapy
- Integrated Mental and Substance Use Disorder treatment
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Treatment for gambling disorder
- Group counseling
- Family counseling
- 12-step facilitation
- Intervention Services
- Contingency management/motivational incentives
- Motivational interviewing
- Matrix Model
- Cognitive remediation therapy
- Treatment for other addiction disorder
License and Accreditation
- State mental health department
- State department of health
- SAMHSA certification for opioid treatment program (OTP)
- The Joint Commission
Care Type
- Mental Health and Substance Abuse
Facility Operation
- Local, county, or community government
- State government
- Program Tailored for LGBTQ Clients
Screening
- Breathalyzer or blood alcohol testing
- Drug or alcohol urine screening
- Drug and alcohol oral fluid testing
Ancillary Services
- Integrated primary care services
- Suicide prevention services
- Mental health services
- Case management service
Opioid Treatment
- Buprenorphine maintenance
- Relapse prevention with naltrexone
- Buprenorphine used in Treatment
- Accepts clients using MAT but prescribed elsewhere
- Naltrexone used in Treatment
- Prescribes buprenorphine
- Prescribes naltrexone
- Maintenance service with medically supervised withdrawal after stabilization
Emergency Mental Health Service
- Crisis intervention team
Transitional Recovery Services
- Mentoring/peer support
- Discharge Planning
- Naloxone and overdose education
- Outcome follow-up after discharge
- Individualized Treatment
Age Groups Accepted
- Adolescents
- Young adults
- Children/adolescents
- Adults
- Seniors
Gender Accepted
- Female
- Male
Smoking or Vaping
- Smoking permitted in designated area
- Vaping permitted in designated area
Amenities
Amenities
- Private transportation
- Residential setting
Hope Without Commitment
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Most private insurances accepted
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