Insurance Accepted
About us
Part of the Volunteer Behavioral Health Care System (VBH), a premier nonprofit organization committed to provide comprehensive outpatient services to adults, children, and families, is Volunteer Behavioral Health – Hiwassee Mental Health Center, situated in Athens, Tennessee. With the goal of assisting people, families, and communities via prevention, treatment, and rehabilitation, VBH makes sure that the assistance given now lays the groundwork for improved conditions tomorrow.
Volunteer Behavioral Health has 21 outpatient sites that provide a comprehensive variety of mental health and drug-use treatment services, covering 58 counties in middle and southeast Tennessee as well as the Upper Cumberland area. Whether it’s via in-person visits or Telehealth alternatives, their Same Day Access model and No Wrong Door approach make it simpler for over two million Tennesseans to get the treatment they need. With a covering area of more than 12,555 square miles, this extensive network guarantees that mental health and rehabilitation services are available to people all across the state.
Volunteer Behavioral Health treatment System, which has over 50 years of expertise in the industry, takes pride in providing flexible, high-quality treatment that is customized to meet the individual requirements of each client. The center prioritizes a patient-centered approach, offering compassionate and competent assistance to persons with mental health issues and drug use problems, ranging from individual therapy to family counseling.
Additionally, Volunteer mental Health-Hiwassee Mental Health Center has a CARF accreditation, which is a distinction for superior mental health treatment. The center’s dedication to upholding the highest standards in patient care, safety, and quality is shown by its certification, which guarantees that every person receives evidence-based therapy and assistance on their road to recovery.
Insurance
Payment Options
- Cash or self-payment
- Medicaid
- Medicare
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- State mental health agency (or equivalent) funds
- State welfare or child and family services funds
- State corrections or juvenile justice funds
- County or local government funds
- Community Mental Health Block Grants
- Federal, or any government funding for substance use treatment programs
- Sliding fee scale (fee is based on income and other factors)
- Self-pay options
- Financial aid
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
8.2
Out of 10
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That’s why we’ve developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You’ll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
Treatment
Treatment Options
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Interim services for clients
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
- Opioid Treatement
Levels of Care
- Outpatient
- Regular outpatient treatment
- Aftercare
- Detoxification
- Intensive outpatient treatment
- Outpatient detoxification
Treatment Modalities
- Individual psychotherapy
- Couples/family therapy
- Cognitive behavioral therapy
- Integrated Mental and Substance Use Disorder treatment
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Treatment for gambling disorder
- Group counseling
- Family counseling
- Marital/couples counseling
- Intervention Services
- Motivational interviewing
- Anger management
- Relapse prevention
- Abnormal involuntary movement scale
- Treatment for other addiction disorder
License and Accreditation
- State mental health department
- State department of health
- Commission on Accreditation of Rehabilitation Facilities (CARF)
Facility Operation
- Private non-profit organization
Screening
- TB screening
Ancillary Services
- Case management service
- Court-ordered outpatient treatment
- Diet and exercise counseling
- Family psychoeducation
- Suicide prevention services
- Mental health services
- Social skills development
- Transportation assistance
Opioid Treatment
- Accepts clients using MAT but prescribed elsewhere
- Naltrexone used in Treatment
- Prescribes naltrexone
Emergency Mental Health Service
- Crisis intervention team
- Psychiatric emergency mobile/off-site services
Transitional Recovery Services
- Mentoring/peer support
- Discharge Planning
Age Groups Accepted
- Children/adolescents
- Young adults
- Adults
- Seniors
Gender Accepted
- Female
- Male
Smoking or Vaping
- Smoking not permitted
- Vaping not permitted
Amenities
Amenities
- Private setting
Hope Without Commitment
Find the best treatment options. Call our free and confidential helpline
Most private insurances accepted
FindTreatment.gov