

About us
First Step Services offers professional alcohol and drug treatment services to adults and adolescents in Raleigh, North Carolina. First Step Services provides a thorough approach to recovery with an emphasis on outpatient treatment for drug misuse. Individual and family therapy are offered as part of their programs, guaranteeing that patients get care that is specific to their needs.
Participants in First Step Services’ Intensive Outpatient Program (IOP) must attend three sessions each week for a duration of 10 to 12 weeks. The program is structured to keep groups smallโroughly six to eight people per counselorโin order to facilitate effective therapeutic involvement and individualized attention.
First Step Services puts the requirements of its clients first. The facility takes great satisfaction in providing prompt, discreet, and competent services. Because assessments are usually finished 24 to 48 hours after the first contact, treatment may be obtained quickly and effectively. In keeping with its dedication to helping people through a range of life situations, First Step Services also has close relationships with the local community, including EAPs, lawyers, and medical institutions.
At First Step Services, accessibility and affordability are also fundamental values. There are no registration or upfront costs, guaranteeing that clients may get the treatment they need regardless of their ability to pay. In order to reduce the cost burden of treatment, the center works directly with insurance companies to streamline authorizations and define benefits.
Insurance
Payment Options
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Sliding fee scale (fee is based on income and other factors)
- Medicaid
- Medicare
- Military insurance
- Self-pay options
- Financial aid
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
8.2
Out of 10
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. Thatโs why weโve developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centersโfrom accreditation and staff credentials to therapy options, facility environment, and family involvement. Youโll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
Treatment
Treatment Options
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Interim services for clients
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
- Opioid Treatement
Levels of Care
- Outpatient
- Outpatient methadone/buprenorphine or naltrexone treatment
- Intensive outpatient treatment
- Regular outpatient treatment
- Aftercare
- Detoxification
- Outpatient detoxification
- Hospital inpatient detoxification
- Hospital inpatient treatment
- Hospital inpatient/24-hour hospital inpatient
Treatment Modalities
- Cognitive behavioral therapy
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Group counseling
- Family counseling
- Marital/couples counseling
- Motivational interviewing
- Relapse prevention
- Treatment for other addiction disorder
- Individual psychotherapy
- Life Skills
License and Accreditation
- State mental health department
- State department of health
- Commission on Accreditation of Rehabilitation Facilities (CARF)
Type of Detox
- Alcohol Detoxification
- Benzodiazepines Detoxification
- Cocaine Detoxification
- Methamphetamines detoxification
- Opioids detoxification
Facility Operation
- Private for-profit organization
- Treatment duration
Screening
- Breathalyzer or blood alcohol testing
- Drug or alcohol urine screening
- Drug and alcohol oral fluid testing
Ancillary Services
- Case management service
- Specially designed program for DUI/DWI clients
- Domestic violence services, including family or partner
- Mental health services
- Social skills development
Opioid Treatment
- Accepts clients using MAT but prescribed elsewhere
Transitional Recovery Services
- Mentoring/peer support
- Discharge Planning
- Self-help groups
- Naloxone and overdose education
- Outcome follow-up after discharge
Age Groups Accepted
- Children/adolescents
- Adults
- Adolescents
Gender Accepted
- Female
- Male
Smoking or Vaping
- Smoking permitted in designated area
- Vaping permitted in designated area
Amenities
Amenities
- Private setting
- Residential setting
Hope Without Commitment
Find the best treatment options. Call our free and confidential helpline
Most private insurances accepted