About us

Mercy Medical Center, situated in Dubuque, Iowa, provides a comprehensive array of healthcare services, such as chronic condition management, video consultations, and emergent care. Mercy offers a variety of accessible healthcare options, such as the MyChart app for scheduling appointments and messaging providers, in order to accommodate the requirements of all patients seeking medical assistance. Although the facility does not specify gender-specific programs, it is affiliated with the Catholic Church and emphasizes a comprehensive approach to care.

The center offers live video consultations as part of its treatment modalities, which are particularly convenient for patients who are unable to visit in person. These consultations enable patients to discuss symptoms and receive care remotely. Mercy Medical Center is accredited by The Joint Commission, which ensures that the healthcare provided is of the highest quality and safety. Patients are advised to verify the specific providers with the center directly in order to obtain the most precise information, as the facility accepts a broad array of private insurance plans.

Insurance

Payment Options

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Private health insurance
  • Self-pay options

Addiction Resource Icon Addiction Resource Score

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.

8.2

Out of 10

Treatment

Treatment Options

  • Screening for tobacco use
  • Comprehensive substance use assessment
  • Outreach to persons in the community
  • Screening for substance use
  • Comprehensive mental health assessment

Conditions Treated

  • Alcoholism
  • Mental health treatment
  • Substance use treatment
  • Co-occurring Disorders

Levels of Care

  • Outpatient
  • Intensive outpatient treatment
  • Regular outpatient treatment
  • Aftercare

Treatment Modalities

  • Cognitive behavioral therapy
  • Substance use disorder counseling
  • Trauma-related counseling
  • Group counseling
  • Family counseling
  • Marital/couples counseling
  • Motivational interviewing
  • Anger management
  • Relapse prevention
  • Individual psychotherapy

License and Accreditation

  • State department of health
  • Hospital licensing authority
  • The Joint Commission

Care Type

  • Mental Health and Substance Abuse

Facility Operation

  • Private non-profit organization

Screening

  • Breathalyzer or blood alcohol testing
  • Drug or alcohol urine screening
  • Drug and alcohol oral fluid testing

Ancillary Services

  • Case management service

Opioid Treatment

  • Accepts clients using MAT but prescribed elsewhere

Transitional Recovery Services

  • Discharge Planning
  • Self-help groups
  • Naloxone and overdose education

Age Groups Accepted

  • Adolescents
  • Children/adolescents

Gender Accepted

  • Female
  • Male

Smoking or Vaping

  • Smoking not permitted
  • Vaping not permitted

Amenities

Amenities

  • Private setting

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Published on: February 12th, 2025

Updated on: February 12th, 2025

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Disclaimer

A treatment center will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the memberโ€™s contract at time of service. Your health insurance company will only pay for services that it determines to be โ€œreasonable and necessary.โ€ The treatment center will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.


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