Insurance Accepted
About us
The non-profit rehabilitation facility Isabella House is situated in Spokane, Washington, and focuses on treating dual diagnosis, drug and alcohol addiction, substance abuse, mental health issues, and opioid addiction. Isabella House, a New Horizon treatment Center, is committed to providing people with all-encompassing treatment that takes into account their mental health and drug use issues. The facility’s treatment strategy is centered on giving each client customized care that is suited to their unique requirements, guaranteeing a healing and supportive atmosphere.
During hard times, New Horizon Care Centers stay open and provide vital services, making adjustments to make sure clients get the help they need. For drug use problems, mental health concerns, and problem gambling, assessments, group therapy, and individual counseling are provided via an audio/visual web-based telehealth platform that complies with HIPAA regulations. This preserves confidentiality and service quality while enabling patients to get treatment in a safe and secure way. To guarantee that no one is left without the assistance they need, services are also offered via phone or digital communication for individuals with restricted internet access.
Referrals are being accepted by Isabella House and Sun Ray Court, however with modifications made to comply with social distancing guidelines. In order to safeguard the well-being and safety of both patients and employees, the institutions have decreased their patient capacity by around one-third. This approach demonstrates the dedication to preserving a secure atmosphere while carrying on with the community’s essential addiction and mental health services.
Isabella House’s affiliation with SAMHSA (Substance Abuse and Mental Health Services Administration) is indicative of its dedication to providing high-quality care. The organization acknowledges its status as a reliable treatment provider for those grappling with co-occurring mental health illnesses and addiction. This certification demonstrates Isabella House’s commitment to providing the best possible care, guaranteeing that patients get efficient, research-based therapies intended to promote long-term healing and overall wellbeing.
Insurance
Private Insurance
- Aetna
- Blue Cross and Blue Shield Association
- Cigna
- Humana
- UnitedHealth Group
Payment Options
- Cash or self-payment
- Medicaid
- Medicare
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- Federal, or any government funding for substance use treatment programs
- IHS/Tribal/Urban (ITU) funds
- SAMHSA funding/block grants
- Self-pay options
- Financial aid
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
8.9
Out of 10
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That’s why we’ve developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You’ll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
Treatment
Treatment Options
- Screening for tobacco use
- Comprehensive substance use assessment
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
- Professional interventionist/educational consultant
- Complete medical history/physical exam
- Comprehensive mental health assessment
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
- Opioid Treatement
Levels of Care
- Hospital inpatient treatment
- Long-term residential
- Aftercare
- Halfway house
- Hospital inpatient detoxification
- Detoxification
Treatment Modalities
- Cognitive behavioral therapy
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Treatment for gambling disorder
- Group counseling
- Family counseling
- 12-step facilitation
- Intervention Services
- Contingency management/motivational incentives
- Motivational interviewing
- Anger management
- Matrix Model
- Relapse prevention
- Individual psychotherapy
License and Accreditation
- State mental health department
- State department of health
- SAMHSA certification for opioid treatment program (OTP)
Facility Operation
- Private non-profit organization
- Program Tailored for LGBTQ Clients
Screening
- Breathalyzer or blood alcohol testing
- Drug or alcohol urine screening
- TB screening
Ancillary Services
- Case management service
- Integrated primary care services
- Suicide prevention services
- Residential beds for client's children
- Acupuncture
- Child care for client's children
- Domestic violence services, including family or partner
- Mental health services
- Social skills development
- Transportation assistance
Opioid Treatment
- Buprenorphine maintenance
- Relapse prevention with naltrexone
- Buprenorphine used in Treatment
- Accepts clients using MAT but prescribed elsewhere
- Naltrexone used in Treatment
- Prescribes buprenorphine
- Prescribes naltrexone
- Maintenance service with medically supervised withdrawal after stabilization
Transitional Recovery Services
- Mentoring/peer support
- Housing services
- Discharge Planning
- Employment counseling or training
- Self-help groups
- Naloxone and overdose education
- Outcome follow-up after discharge
- Recovery coach
Age Groups Accepted
- Young adults
- Adults
Gender Accepted
- Female
Smoking or Vaping
- Smoking not permitted
- Vaping not permitted
Amenities
Amenities
- Acupuncture room
- Private transportation
Hope Without Commitment
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Most private insurances accepted
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