

About us
New Roads Treatment Center is a specialized behavioral health facility in Provo, Utah. It offers full care to adults with complex mental health problems. Assertive Community Treatment (ACT) is used to help people with a wide range of mental health problems, including Borderline Personality Disorder, Depressive and Mood Disorders, Schizophrenia, Bipolar Disorder, and dual diagnoses involving anxiety, panic, PTSD, and substance use. The center is open to both men and women.
There are different levels of care at New Roads Treatment Center to help people heal at every stage. These levels include Residential Treatment, Transitional Living, Partial Hospitalization (PHP/day treatment), Intensive Outpatient (IOP), General Outpatient (GOP), and Psychiatric Outpatient services. This variety of programs makes sure that each person gets support that is tailored to their wants and situation. Cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and motivational interviewing are some of the therapy methods used at the center that have been shown to work. All of these methods are closely watched by a psychiatrist. New Roads Treatment Center also uses the 12-step program and group therapy to help people feel like they are part of a community and in recovery together. To keep things safe and responsible, the facility does regular drug tests and has staff available 24 hours a day, seven days a week. This way, all clients can always get help and support.
Insurance
Private Insurance
- Cigna
- Bluecross Blueshield
- Humana
- UnitedHealth Group
Payment Options
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
8.1
Out of 10
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. Thatโs why weโve developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centersโfrom accreditation and staff credentials to therapy options, facility environment, and family involvement. Youโll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
Treatment
Treatment Options
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Screening for mental disorders
- Screening for substance use
- Complete medical history/physical exam
Conditions Treated
- 24-Hour Clinical Care
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels of Care
- Hospital inpatient treatment
- Short-term residential
- Long-term residential
- Hospital inpatient/24-hour hospital inpatient
- Aftercare
Treatment Modalities
- Cognitive behavioral therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Group counseling
- Family counseling
- Marital/couples counseling
- 12-step facilitation
- Contingency management/motivational incentives
- Motivational interviewing
- Anger management
- Relapse prevention
- Treatment for other addiction disorder
- Individual psychotherapy
License and Accreditation
- State mental health department
- LegitScript
Care Type
- Dual Diagnosis
- Mental Health and Substance Abuse
Facility Operation
- Private for-profit organization
- Program Tailored for LGBTQ Clients
Screening
- Breathalyzer or blood alcohol testing
- Drug or alcohol urine screening
- TB screening
- Drug and alcohol oral fluid testing
Ancillary Services
- Case management service
- Suicide prevention services
- Mental health services
- Social skills development
- Transportation assistance
Opioid Treatment
- Relapse prevention with naltrexone
- Buprenorphine used in Treatment
- Accepts clients using MAT but prescribed elsewhere
- Naltrexone used in Treatment
- Prescribes buprenorphine
- Prescribes naltrexone
- Maintenance service with medically supervised withdrawal after stabilization
Transitional Recovery Services
- Mentoring/peer support
- Housing services
- Discharge Planning
- Self-help groups
- Outcome follow-up after discharge
Age Groups Accepted
- Young adults
- Adults
Gender Accepted
- Female
- Male
Smoking or Vaping
- Smoking permitted in designated area
- Vaping permitted in designated area
Amenities
Amenities
- Music room
- Private setting
- Residential setting
- Swimming pool
- Recreation room
- Hiking
- Meditation room
Hope Without Commitment
Find the best treatment options. Call our free and confidential helpline
Most private insurances accepted